How much time does it take to deliver?

We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 5-7 business days depending on where you live. All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition.

How should I track my order?

We usually dispatch order within 24 hours of placing the order, ones the order is dispatched you will be notified via mail and text message.

I wish to place bulk order.

You can write us a mail at support@tinyshadows.com

I want to exchange or return the products

We understand that sometimes we just do not like the fit or color thats why we offer full refunds as long as the product is unused and returned with all the tags intact within 7 days from the date of delivery. We will send a replacement/refund in the case of any manufacturing defect if it is intimated within 7 days of delivery.

From where my order is shipped?

Your order is shipped from the heart of our country, New Delhi.

How can I cancel my order?

If you have already received your order and wish to return it, follow the below steps:

- Send a cancellation request to support@tinyshadows.com,

- Call us at +91- 9958204400 

- Click on the profile icon in the store's navigation, or go to the refund policy and then request a return.

           Log in to your Tiny Shadows account:

  1.   In the Email field, enter your email address, and then click Continue.
  2.   In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  3.   Go back to the online store, and then enter a six-digit verification code.
  4.   Click the order that you want to submit the return for.
  5.   If your order has more than one item, then select the items that you want to return.
  6.   Select a return reason and add a note for the store.
  7.   Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label.

After the product is returned, you will receive a refund in 5-7 business days.

I want to return sale items.

Please accept our apologies, any purchase made in the sale events are non returnable, non-exchangeable and non-cancellable.